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Best and worst of Super Bowl 46 commercials

Super fact from our friends at Eli LIlly: You could bring a revolutionary new drug to market for the price of 371 Super Bowl ads. (Presumably you could cure yellow toenails, too)

Not quite 371 ads tonight, but there definitely seemed to be more advertising than atheletics in this game. Here's the run down:

The best:

Honda
Come on, what 80s survivor did not love every moment of this Ferris Bueller knock off?? And so much the better that the grown-up Broderick starred. (Extra delight for that giant panda bear at the end). I'm pretty sure I heard the BF giggle at this one...

Hyundai
I'm a big fan of Hyundai's entire sponsorship of this game. From the kick off plugs that thanked the 45,000 employees in the U.S. (that's right- that funny sounding company is peopled by Americans) to this high-energy spot. I know, I know, that theme song, right? But if there's one night you can guarantee the world is ready for a little Rocky it's tonight. I'm pretty sure you could actually get away with Queen in one of these pricey pods.

Best Buy
In the months after we lost Steve Jobs, America could use a little innovation inspiration. From the range of addictive experiences these guys have created to the fun interaction with the flight attendants, this spot was as watchable as an eposide of Modern Family. (One note, though, women: we really have to start inventing more stuff. It's ridiculous how many middle-aged white dudes were in that ad)

Chrysler
Lump-in-the-throat worthy storytelling from one of the greatest chroniclers of the human experience making movies today: Clint Eastwood. Damn, that was good. And, extra props for the strategic buy (message matches placement).

Hear the roar of this engine. Our second half is about to begin ...

Toyota
Massages, ice cream, baby time machines ... who wouldn't love this reinvented world?? I'm not sure it makes me want a Camry, but it did make me laugh out loud.

Budweiser
This spot would have won #1 ranking, but as I post this, the video is still marked as "private" on both Bud's site and YouTube. Still, a sound track that features Flo Rida's #3-peaking single "Good Feeling" and The Cult's "She Sells Sanctuary" all whilst spanning time and culture throughout its history ... well, it deserves a mention (if not a functioning video link)

The worst:

Kia
You know when you see an ad and immediately think you know everything there is to know about the ad team that created it? Yeah, that's this one ...

 

Old Navy
Sometimes imitation is the funniest kind of advertising. Other times ... well, it's like those dull, tone-deaf years of SNL. Just sad and kind of embarrasing for everyone. This creepy cowboys looks like he stained his Dockers and he's way more sad than funny.

Pepsi
This is really just a vote for the worst mashup of the night: Aretha Franklin's signature number (sung by that X Factor chic) + the set from a horrible night at Medieval Times + some seemingly random nods to Occupy = Ad Fail (or populism as schritzophrenic as John Edward's)

I'm guessing some of you are objecting to this review on footwear alone ... if there's one girl who should respect Elton John in those heels, it's this one. But, still ... great shoes can't solve everything.

Audi
Vampires. Probably enough said right there. That's a lot of money to be spending on a declining pop culture artifact ... but then again, it is Audi. So, perhaps cleverly on brand after all.

Doritos:
Putting an obnoxious, taunting preteen on television is as discordant, annoying and generally inhumane as using police sirens in radio ads or beep-beep-beeping alarms clocks, well, anywhere.

Special mentions and best-of awards:

Here's a little love for a few of the niche favorites:

Best mashup: Chevy + Twinkies + Barry Manilow + Biblical Frogs. That's some truck commercial for Silverado.

Best mashup (runner up): Great dog + Biggest-Loser-style makeover story + Star Wars + VW. I'm thinking George Lucas might have just gone ahead and bought VW at some point.

Most improved: Can you believe how fantastic the Coke bears look these days? I think they were line drawings when they first scooted on screen.

Best channeling of the middle school experience: Ew, seriously, gross. But this Geico spot was pretty cool.

Sexiest: Sorry guys, not that Victoria Secret model come Teleflora sleeze. I'm blushing for Beckham. Nicely done, H&M

Best pet: Certainly the toughest category. This used to be the night of those Budweiser ponies, but this year it's all man's best friend(s). My fave? The moonwalking french bull dog pimping Sketchers.

  

Bizarre things I don't understand and won't even type about any more:

• GoDaddy spots
• eTrade talking babies

Another reason to fear Fiat will never really come back: Yeah, just watch it.

The BF's favorite (he did put up with my typing all through the second half): That guy loves a single Seinfeld reference. Imagine how happy he was with, like, seventeen + a Soup Nazi cameo and squirrel wings?? Yeah, easy win with this one ... (P.S. strong preference for the non-alien version)

 

Favorite ad fad: Branded vending machines

I love a pop up store, a taco truck, a breakthrough bit of outdoor. But, I'm an even bigger fan of the branded vending machine. They're iconic and quirky and an entirely accessible way to try a brand. Here are a few of my favorites:

I want one: Rollasole

Tell me this isn't the most brilliant marketing idea you've heard of lately - Rollasole sells their delightful little black and silver flats in small, medium and large in night clubs, train stations and airports around the UK and US for ~$10. They come rolled in a little box and are the perfect excuse to toss your heels in your carryon.

 

I would totally try it: Robot pizza

If I ever find myself in Milan's airport ... well, honestly, I'll be so packed with local cuisine that I'd never try this. But, if they put one in Atlanta, I'm totally in. This full service pizza vending machine kneads the dough, adds toppings and cooks up the pie for you in about 3 minutes.

 

How cool is this: Bicycle dispenser

In the Netherlands, you can rent a bike all day for $4 right at your closest bike machine. Brilliant design. Much more trial worthy than your average street vendor.

 

Why isn't this in Vegas: Gold to go

Why change your chips for cash when you could trade for a gold bar? In Abu Dhabi, Frankfurt and Milan, you can buy your gold a gram at a time - for as low as $50 (fluctuating with the market, of course)

 

I wish I would use it, but.... : Bananas on demand

I totally admire this move by Dole to offer good stuff on the go. If only I wasn't such a bad eater on the road ... something about an airport gives me tacit permission to eat things like butter-slathered pretzels, nachos and full-size bags of Combos. (Gross)

Capital University uses Facebook Connect for a what-it's-really-like tour

Talk to any admissions counselor and they'll tell you that students who take the campus tour are more likely to choose that school. Any liberal arts school worth its salt has invested heavily in those tours. They're romantic (what life could be like) and choreographed (but not exactly what your life would be like).

If you can get the potential students there, you're halfway to getting them in. But how do you get more students to take the tour?

Colleges have tried a lot of tactics - from getting more students to physically attend (busing students in en masse, offering a special concert or other programming, waiving application fees) to taking the tour experience to students (elaborate college fair booths, online videos, integrations with Google Streetview). The former are expensive to maintain; the latter just don't have the same emotional context. They don't feel like school.

I think Capital may have cracked the code with a new Day One experience on their website. This was one of the final projects I worked on at Ologie. It definitely evolved between our last notecards-on-the-wall brainstorm and its recent launch, but I recognize the general approach:

• Balance of big ideas (dreamy) and specific opportunities (tangible)
• Personalized experience (Facebook Connect decorates the workspace with your real photos)
• Guided exploration (continuously choose-your-own-adventure from custom populated menus)

Oh, and shiny-object moment: I totally love how the photo nav works on those desktop iPhones.

Take a peek:

 

   

Total product personalization: make and name your own bar

I think Groupon is the new Daily Candy for me. It's fun and quick to read. Full of all kinds of local, fun businesses I've never heard of offering me deals I cannot pass up. Today's deal: $25 worth of custom energy bars for $10 from a company called Element Bars. 

I'll admit, I've never heard of it. (Of course, I'm not really known for my nutritious eating habits). But the web experience is fantastic:

 

 

You can choose to buy some of their most popular bars (designed by other customers) or you can build your own. There are tons of choices and each includes a little extra tip on what it really tastes like. Your personal nutrition info tracks right with you, updating proteins and calories with each added almond and cherry along the way. 

Now, if I just weren't so chronically addicted to Lara Bars...

Brand experience on Facebook is back

A few updates ago (I'm thinking circa early 2009), Facebook migrated all fan or brand pages to look pretty much like profile pages. All the crafty designing and widget wondery that leader brands had invested in was lost, reduced to the lowest-common-denominator rubble of tabs and walls.

Of course the promise was there - the updates also allowed full-width application tabs and boxes of all kinds. But, no one was rushing in to try to figure out how to own the new landscape. Until a last Fall. A few retail brands, like JCrew and Gap, created Facebook pages that looked much more like the quality of their brands, even personalizing the experience to deliver different content for fans and visitors. They stood out because of it. Racking up thousands of fans and earning real engagement.

    

Now, enter Resource Interactive - the top 50 interactive shop that up until now hadn't leaned on its Facebook page for marketing or reputation building. This week they launched a fabulous new presence that breaks out of the tabs and looks like them (not the social network).

 

 

A friendly neighborhood programmer said, "no one knew how to do that two years ago." The truth is, I don't think anyone knew how to do that two months ago. But, I'm thrilled that experience is coming back to Facebook. I've had enough basic blue. Cheers, RI!

AT&T and Apple: Co-op advertising done right

Like most of America, you're probably watching the all-out holiday advertising war between the two leading cell phone providers.

Frustrated, perhaps, with the staying power of those fun "there's an app for that" ads (Apple is known for finding a clever idea and sticking with it to the point of complete exhaustion. It seems Justin Long will be playing Mac, for example, until well into his own middle age), Verizon fought back with the most emasculating force in advertising: sarcasm.

Their "there's a map for that" campaign exploited an AT&T weakness and caused nothing short of a war to break out in the courts and in prime time. In fact, if anything will get us out of this recession, it may be the unprecedented level of media buying between these two giants.

But, for AT&T and Apple, it's more than a brute force. The two have teamed up to leverage unique aspects of each of their authentic brands to change the conversation. The advantage they're both talking about is: the ability to use voice and data together.

AT&T - the category leader and uber-practical and sophisticated brand - brought in Luke Wilson to add a human element to its essentially intellectual argument: doesn't it make sense that you would talk and type on one device? At the same time, no less.

But, be honest, you've probably never thought about typing and talking together. Or, at least, it's not a feature you're looking for. That's where Apple comes in. They are the standard in consumer expectation. They seem to know what we need before we ourselves are even able to put words to it. They can make talk and type not only cool, but really, really desirable.

Together, the campaigns appeal to our egos and our brains. We want to try it, to make it our own. Suddenly this little-known feature is a game changer. Apple's ads create demand and AT&T's fulfill it. Rarely are cooperative campaigns so complementary and powerful.

Better Social Media Executions: Three Best Practices for Colleges

Answer me this:

• How many websites and networks are you registered for?
• How many different passwords do you have out there?
• How many email addresses have you used and discarded along the way?
• Do you get a sense of panic when you have to answer a new generation of security question, wondering truly if your favorite color/food/pet will really be the same as it is today when you eventually forget your password?

Managing all these different identities and accounts is a hassle. Uploading your best photo (and re-uploading it when you find a better one). Filling out all the information. It’s creating a barrier to participating. Who has time for another account setup?

So why are so many colleges asking their potential students and alumni to do just that?

I recently wrote about four of the top colleges in social media. Ones that “got” their audience and came up with a clever strategy that made just the right connection.

But, they’re not the only ones out there with good ideas. Think of all the social media campaigns you’ve looked at and thought: well, that had a lot of potential. The idea was clever, but the execution? Just not there.

Often what’s missed is one of three simple best practices:

1. Make it easy.
   Don’t ask you audience to adopt a new behavior or even create a new account if you don’t have to. Leverage the tools they already use. Sync with their behavior. Be as creative with technology as you are with strategy.
   
   Who does it well: Barnard invites its alumni to connect via a private network. But it doesn’t take a new account to join, alums can just leverage their existing Facebook credentials to enter. 
   
   Stanford University uses the technology in its students’ pockets. Last school year, Stanford released a free iPhone application called iStanford that allows students to register for classes, look up campus maps and be able view the location of their friends on a map – instant messaging them if need be.
   


2. Use a personal voice
   I would argue that voice is the single most important element of a successful social media execution. The medium rewards casual interactions. People feel more intrigued by – and connected to – brands that they sense are authentic and more genuine than their competition.
   
   Who does it well: University Nebraska-Lincoln is hands down the execution expert here. David Burge is the Associate Director of Admissions there and he’s also the host of the popular online video program Real Nebraska.
   
   Real Nebraska was developed as a recruitment tool and is available to prospective students through the admissions website, vodcast, and on YouTube. The program, in its third season, averages several hundred hits per day and was featured on the TODAY show in early March.
   
   Shot, edited, and staffed with entirely in-house talent, the three seasons of Real Nebraska have produced more than thirty 3-4 minute episodes highlighting student life. Importantly, they’re told in a friendly, relevant voice. Full of ready-to-pass on soundbites, subtle answers to those pesky questions you’re afraid to ask, and a real peer-to-peer authenticity


3. Seed the audience
   You’ve probably heard that the idea if you build it they will come is about as outdated as that Friendster login you’ve got written down on your old Trapper Keeper. It takes some work to get a new social media destination to critical mass. That’s where seeding comes in. It’s an intentional strategy for how you’ll get your first users.
   
   Often social media campaigns don’t have the kind of marketing dollars behind them that traditional programs might. So, it’s important to think about what you can do with what you have.
   
   For example, in 2006, CareerBuilder launched a fun little ecard destination called Monk-e-mail. Using a phone and their computer, visitors could customize a talking monkey and send it off to a friend’s inbox. With few resources to publicize the site, they looked for what assets they did have: the people who worked there. All the employees at CareerBuilder (~1500) and at their agency partner (~300) were asked to send n monk-e-mail card to 10 friends. There were no marketing dollars spent to promote this campaign.
   
   Since then? Over 100 million monk-e-mails cards have been shared.
   
   Who does it well: Capital University. You’ve probably seen me write about their Will You campaign before.
   
   (Short story: This was a great collaboration between the agency I work for and Kevin Sayers and his team at Capital. It was a show and tell of the school’s evolved brand that mapped in comments from Facebook; pulled in Tweets with a certain hashtag; grabbed photos from Flickr, etc., to get a whole campus of feedback.)
   
   But the part I didn’t talk about was the seeding. They didn’t assume that the site would naturally take off (even though there was quite a bit of curiosity on campus). They made sure to make some noise.
   
   They chalked the website address on campus sidewalks; Sharpied it onto white boards; saved it on screensavers; hung it on fliers. They gave sneak peeks to talk leaders and sent post cards to parents. In short, they bootstrapped a clever seeding campaign and got real results. 120,000 people visited the destination in the first three months. And 6% of the student population engaged by leaving a comment or a photo.

Top Four Colleges in Social Media

Colleges have been early adopters of social media. They've built Facebook pages and launched Twitter feeds much sooner than lots of their business-minded peers. Using blogs as an example:

• In 2007, 32% of colleges blogged vs. 8% of the Fortune 500 or even 19% of the much savvier Inc 500
• In 2008, they remained well ahead of that curve: 41% of colleges blogged vs.13% of the Fortune 500 and 39% of the Inc 500

But most still face the same challenge: they have a lot of content, but not a lot of engagement.

A number of colleges can count their Facebook fans in the tens of thousands. But the one with The Single Highest level of engagement only has about 300 fan posts. How do colleges translate this interest and affiliation to action? The answer seems to be a more targeted strategy. Not just testing these hot new tactics, but understanding the needs of their audience, setting clear objectives and then picking the tactic that makes the most sense to deliver results.

Four colleges have cracked the code:

1. SUNY. Their New Paltz campus wanted to increase the academic quality of the incoming class. Through their current outreach efforts, they were able to get on these high-quality student's short lists (and accept them); the challenge was convincing them that SUNY was the right final choice. They decided to find a way to make these students feel more connected to SUNY. The tactic was a private community called Cafe New Paltz.
   
   Students were invited to join through a tiered invitation system: First build relationships with the students we want most; then open it up to the entire class. Two people were dedicated to act as hosts and update content. That was essential to the strategy: consistently delivering valuable content. It gave students a compelling reason to spend time on the site (the average visit was a whopping 14 minutes) and delivered the desired results by increasing the percent of their “highest selectivity” group that made deposits from 30% to 37%. Read more at .eduGuru.


2. Wittenberg University. The project is called Witt Nation. It's a summer roadtrip that started with a defined goal: Build stronger relationships and reach out to like minds. 13 talk leaders traveled 8,000 miles to host events in 27 cities. On the road, they met more than 1,000 passionate fans - creating something that looks very much like the core of the Wittenberg brand: a unique place for unique people.
   
   Importantly, Wittenberg integrated the “on the road” experience with an online community - building out a storytelling space to connect with potential students and engage alums. The stories collected each summer will live on beyond the road trip. (I can't help it, I still think Plaid's is cooler!)


3. Mayo Medical School.Here's one that was actually inspired by all that testing of various social media tactics. Mayo admits a small, diverse freshman class. They come from around the country and around the world to embark on the toughest education challenge of their lives. Naturally, they're nervous and tend to know no one on Day 1 of the fall semester. So, orientation has always been an important focus for the school - get people acclimated to start them off right.
   
   By testing different tactics, they found that Facebook groups were more effective than their traditional orientation efforts. So, they tried refocusing all of their orientation efforts there. They earned 100% participation by pairing the with right (exclusive) content with the right experience. And, it worked. Not only did they notice better teamwork and integration in incoming classes, they were also able to refocus staff time and cost savings on curriculum.
   
   Barbara Porter, Assistant Dean for Academic and Student Affairs said “We used to worry about learning their names because we didn’t want them to feel isolated. Well, now they know everybody by the time they get here.” Hear her talk more about the program on YouTube.


4. University of Minnesota.The school's Carlson MBA program was struggling to meet its admission goals. The marketing team knew what they needed was to make direct connections with more potential students. Unfortunately, this kind of student - professional, adult, heads of household - is a little trickier to reach than your average incoming freshman. Even when events and programs were offered, many of their most-desired students didn't attend - they were too busy or couldn't make it at that particular time.
   
   Carlson used social media to overcome the barriers of communicating with non-traditional students. They created an account on Twitter to answer questions and engage potential students in real time (while, creating a searchable archive). The strategy worked. They increased the number of applications for the incoming class. See the feed.

For more on this topic, see the full Making Digital Connections in Higher Education presentation from the recent conference I was part of at Ologie.

Commercials that entertain

These days, it's all about content, right? Not just pitching people on good old attributes and benefits, but engaging them. Getting them to spend some time with you. Getting them to talk about you.

Yeah, you've heard it before, all about the death of the :30 second spot, the rise of relationships, the era in which peers - and, as it turns out, dogs - rule.

But, how the heck do you make that all happen when your deliverable is, in fact, a :30 second spot? A couple of my favorite examples below. Ones that not only entertain, but also take on the core challenge of branding: showing who you're for and what you're about.

Pedigree "dogs rule": Connecting with dog owners over the simple joy of fetch. (TV version/Internet version):

Esurance "lucky today": Making connections over music. Does it get more "friendly" than that? (TV version/Internet version):

Commercials that are opening minds

Remember when this blog used to be about advertising? Like all the time?

Today, a break from all the social media preaching for a quick look at two of the best commercial campaigns of the new year: Kaplan and Carnival.

First, let's acknowledge: These are tough products to introduce to new audiences. We all have pretty firm (and final) opinions on online degrees and cruises. They're either for people like us - or a weird choice "other people" make.

In these two decidedly-emotional campaigns, Kaplan and Carnival get us to reconsider what we think we know. They connect with us in ways that inspire camaraderie and delight.

"The basic difference between emotion and reason is that emotion leads to action while reason leads to conclusions." ::Donald Calne

Carnival did it with JOY. A sense of absolute playful fun - shown in moments you wish you were a part of:

Kaplan did it with that uniquely-collegiate sensation of DISCOVERY. A sense of reaching new conclusions, staking new ground, discovering new ways to think about old problems - shown in moments of heady philosophy: